My webhook action isn't firing

Updated

  1. Is the rule enabled? Toggle it on under Rules.
  2. Is the threshold actually crossed? Check the device's live value.
  3. Cooldown — after a fire, the rule waits cooldownMinutes before firing again for the same device (another device tripping the rule fires straight away).
  4. Monthly action quota — if you've hit max_action_fires_per_month, actions stop until next month. Check Quota & limits.
  5. Allowed actions — webhook/MQTT actions require a plan that permits them.
  6. Endpoint — we sign requests with X-Synacl-Signature: sha256=…; verify your endpoint returns 2xx. Repeated failures appear as action/failed events.

See rule action: webhook and verifying webhook signatures.

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